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Privacy Policy:

TalkNowTherapy.com collects minimal personal information. We believe that the best way to ensure your private information stays private is to not collect it. However, we do require that you provide enough personal information to sign up for the services offered.

Our privacy policy will provide you with our information collection and usage practices to ensure you understand and are comfortable with these practices. This policy applies to all information collected or submitted on TalkNowTherapy.com or through our call centers.

The Information We Collect from Users:

Required Information:

  • Username
  • Password/Confirmation
  • First name
  • Last name
  • E-mail address
  • Phone number
  • Information required for credit/debit card processing

Only your user name is provided to the therapist when you enter into a counseling session, no other personal information will be provided.

All personal information is otherwise private, and will not be made available to any other user, or any other person or entity in general, without the consent of the user. You may add or update any of your information at any time.

TalkNowTherapy.com has partnered with a third party, to provide the e-therapy business platform. Utilizing their proven platform, TalkNowTherapy.com and the users have a trusted experienced partner who has comprehensive platform services and a secure and reliable service. Thus, the third party will be collecting this information for TalkNowTherapy.com. This information is governed by their Privacy Policy.

Optional information:

During registration and at other times we may ask you for additional information to help improve our offerings and provide better services to our users. You are never required to provide this information, but if you choose to provide any information our processes are designed so that the information you provide can not be associated to your account. Examples of optional information requests are: Date of birth, Gender, marital status, and race.

After a counseling session and at other times we may ask you for feedback about your session and the counselors you have interacted with to help improve our offerings and provide better services to our users. You are never required to provide any information, but if you choose to provide any information our processes are designed so that the information you provide can not be associated to your account.

If you are engaging in online therapy with a therapist or counselor, he or she should make you aware of other exceptions to confidentiality such as, but is not limited to, suspected cases of child abuse, dependent adult abuse, elder abuse, and in cases where the client is a danger to self or to others.

IF YOU ARE CONSIDERING OR CONTEMPLATING SUICIDE OR FEEL THAT YOU MAY BE A DANGER TO YOURSELF OR TO OTHERS, PLEASE IMMEDIATELY CALL 911, NOTIFY THE POLICE OR CONTACT EMERGENCY MEDICAL SERVICES.

The Information We Collect from Therapists:

  • Username
  • Password/verification of password /PIN
  • Full Name
  • Gender
  • Date of birth
  • Social Security number
  • E-mail address
  • Work address
  • Work phone number(s)
  • State license number
  • License renewal date
  • Insurance carrier
  • Insurance policy number
  • Policy expiration date
  • Other Professional Information.
  • Specialties
  • Languages spoken

The Way We Use Information Collected from Therapists:

The following information will be provided to users and will be available on our web site.

  • Full Name
  • Gender
  • State license number
  • Other Professional Information
  • Specialties
  • Languages spoken

All other information is private, and will not be made available to any other user, or any other person or entity in general, without your consent. Furthermore, the staff and agents of TalkNowTherapy.com will only access this information for administrative purposes (or at your request). You may add or update any of your information at any time.

Security

This website takes precautions to protect our users' information. When users submit sensitive information via the website or through our call center, their information is protected both online and off-line.

All account information is encrypted and is protected with the quality encryption software, e.g., SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our website, you can send an email to customerservice@TalkNowTherapy.com

Contacting TalkNowTherapy.com Solutions LLC

If you have any questions about TalkNowTherapy.com Privacy Policy, our website, or any of our practices, you can contact us at:
Email: customerservice@TalkNowTherapy.com